Titel Autoren Jahr Typ  
 
Ein Datenmodell zur Unterstützung der Datenintegration von Nutzer... Rosenberger, Marcel;... 2016 Konferenzbeitra...
 
A System Architecture for Integrating User Activities in Social N... Rosenberger, Marcel;... 2016 Konferenzbeitra...
 
Was Kunden von digitalen Medien erwarten Jung, Reinhard; Lehr... 2015 Zeitungs- oder ...
 
Impact of Technology Use on Performance : An Organizational Persp... Küpper, Torben; Järv... 2015 Monograph
 
Technology Use of Social Media within Customer Relationship Manag... Küpper, Torben; Lehm... 2015 Konferenzbeitra...
 
Evaluating Social CRM Performance : An Organizational Perspective Küpper, Torben; Wien... 2015 Konferenzbeitra...
 
Assessment Schema for Social CRM Tools : An Empirical Investigati... Küpper, Torben; Wien... 2015 Konferenzbeitra...
 
Social CRM Performance Model : An Empirical Evaluation Küpper, Torben; Lehm... 2015 Konferenzbeitra...
 
Measuring Social CRM Performance : A Preliminary Measurement Mode... Küpper, Torben; Eyma... 2015 Konferenzbeitra...
 
Towards Social CRM : A Model for Deploying Web 2.0 in Customer Re... Lehmkuhl, Tobias 2014 thesis
 
Features for Social CRM Technology - An Organizational Perspectiv... Küpper, Torben; Jung... 2014 Konferenzbeitra...
 
Performance Measures for Social CRM : A Literature Review Küpper, Torben; Jung... 2014 Konferenzbeitra...
 
Impact of Social CRM Technology Use on Performance : An Organizat... Küpper, Torben 2014 Konferenzbeitra...
 
Measuring the Success of Social CRM : First Approach and Future R... Küpper, Torben 2014 Konferenzbeitra...
 
Value creation potential of Web 2.0 for SME : Insights and lesson... Lehmkuhl, Tobias; Ju... 2013 Zeitschriftenar...
 
Towards Social CRM - Scoping the concept and guiding research Lehmkuhl, Tobias; Ju... 2013 Konferenzbeitra...
 
Social CRM : Perspektiven & Potenziale Jung, Reinhard; Küpp... 2013 Präsentation
 
Towards a Maturity Model for the Adoption of Social Media as a Me... Lehmkuhl, Tobias; Ba... 2013 Konferenzbeitra...
 
Perspectives on Social Media @ Credit Suisse Lehmkuhl, Tobias 2012 Präsentation
 
Teufel Lautsprecher Berlin - Analyse der Facebook Fanpage : Conte... Lehmkuhl, Tobias 2012 Präsentation
 
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